Frequently Asked Questions (FAQ)
1. What services do you offer at United Heart Institute?
We provide a full range of cardiovascular services, including:
- Electrocardiogram (ECG)
- Echocardiography (ultrasound of the heart)
- Nuclear stress testing (SPECT MPI) and PET stress testing
- Holter, event monitors, and loop recorders
- Telemetry and remote patient monitoring
- Advanced structural and coronary procedures
- Advanced cardiac imaging, including all modalities
- Preventive cardiology and risk assessment
2. Do I need a referral to see a cardiologist?
It depends on your insurance. Some plans require a referral from your primary care provider, while others allow direct scheduling. You can call our office at (909) 500-8683 for assistance with your insurance plan.
3. What insurance plans do you accept?
We accept most major insurance plans including:
- Medicare
- PPOs
- HMOs (based on IPA affiliations)
If you’re unsure, call us to verify your coverage. We will gladly take the time to help you.
4. How do I schedule an appointment?
You can schedule an appointment by:
- Calling us at (909) 500-8683
- Filling out the contact form on our website
- Requesting a callback via email at info@unitedheartinstitute.com
5. What should I bring to my first visit?
Please bring the following:
- Insurance card and photo ID
- List of current medications
- Referral (if required by your insurance)
- Any recent labs or imaging studies
- Completed new patient forms (available on our website)
6. How are test results communicated?
Test results are reviewed by our cardiologists and shared with you during a follow-up appointment or by secure phone call. If you have a patient portal account, some results may also be available online.
7. What is your cancellation policy?
We request at least 24 hours’ notice for cancellations. Missed appointments without notice may incur a fee. This helps us accommodate other patients who may need urgent care.
8. Do you offer same-day or urgent appointments?
Yes. We reserve limited slots each day for urgent cases. Please call us as early as possible if you’re experiencing new or worsening symptoms.
9. Do you provide second opinions?
Absolutely. Our team welcomes second-opinion consultations for cardiac imaging, treatment plans, or complex cases.
10. Where are you located and is parking available?
Our clinic is located at:
685 North 13th Ave, Upland, CA 91786
We offer free and convenient parking directly in front of our building.
Connect With Us Today
*If you are experiencing a medical emergency,
United Heart Institute
Phone: 909.500.8683
Fax: (909) 931-1294
685 North 13th Avenue, Upland
California 91786, United States
